Privacy Policy
Effective Date: January 1, 2026 • Akshaya Pet Clinic Hyderabad
1. Information We Collect
When you schedule an appointment through our website booking form, phone helpline, or WhatsApp concierge, we collect necessary contact and patient details (including pet parent name, mobile number, pet species/breed, preferred clinic branch, and requested veterinary service) strictly to coordinate clinical care and confirm your visit.
2. How We Use Your Information
Information collected is strictly utilized to deliver veterinary healthcare, send appointment confirmations and reminders via WhatsApp/SMS, issue vaccination booster alerts, and maintain clinical patient records. We never sell, rent, or trade pet parent information to any third parties or advertisers.
3. Medical & Clinical Confidentiality
All patient medical records, diagnostic blood reports, digital X-rays, ultrasound imaging scans, and surgical notes are kept strictly confidential. Records are only shared with referring veterinary specialists or diagnostic laboratories with explicit pet parent consent.
4. Data Security
We implement industry-standard technical and operational safeguards to ensure all patient data and communications remain protected against unauthorized access, loss, or misuse.
5. Contact & Inquiries
If you have questions regarding our privacy practices or wish to update your pet's records, please contact our administrative desk at info@akshayapetclinic.com or call our 24/7 helpline at 077997 46969.